Effective Date: January 2025
Hunter Pressure Cleaning ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following personal information when you interact with us:
Contact Information: Name, address, email, and phone number.
Service-related Information: Details about the services you request, such as property location, and cleaning preferences.
Payment Information: Payment details, such as credit card information or bank details, if applicable.
Website Usage Data: Information about how you use our website, including IP addresses, device details, and browsing activity.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide our services (e.g., pressure cleaning services).
To communicate with you, including scheduling, updates, and follow-ups.
To process payments and manage your account.
To improve our services and customer experience.
To comply with legal obligations.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes the use of secure servers and encryption technologies.
4. Disclosure of Your Information
We do not share your personal information with third parties except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers to help us deliver our services (e.g., payment processing, marketing).
Legal Requirements: We may disclose your information if required to do so by law, such as in response to a court order or government request.
5. Access and Correction
You have the right to request access to the personal information we hold about you. If you believe the information is incorrect, you may request that we correct it.
To access or correct your personal information, please contact us using the details below.
6. Cookies and Tracking
We may use cookies and similar technologies to collect information about how you interact with our website. This helps us analyse and improve our website's performance. You can control the use of cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy regularly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: